Privacy Policy

Effective August 11, 2026

This policy explains how Stride ("Stride," "we," "us") handles information when you use the Stride mobile app and website. Recovery information can be highly sensitive, so we limit collection and give you in-app controls.

Information we process

• Account information: account identifier, email address, authentication status, username, display name, avatar, and profile settings.
• Recovery and app content you choose to provide: recovery focus, goals, tracker dates and progress, check-ins, communities, posts, comments, direct messages, profile biography, and moderation reports.
• Subscription information: product, entitlement, transaction status, renewal status, and an app customer identifier. Apple processes payment-card details; Stride does not receive them.
• Device and notification information: Expo push token, APNs or FCM token, platform, app version, notification preference, and approximate technical request information such as IP address.
• Limited product analytics: if enabled, events such as app opened, onboarding completed, paywall viewed, purchase completed, and notification permission status. We do not send post or message text, recovery dates, tracker details, check-in answers, or profile recovery fields to analytics.

How we use information

We use information to provide and secure accounts; operate trackers, communities, messaging, notifications, and subscriptions; prevent abuse and respond to reports; provide support; understand basic product reliability and conversion; and comply with law.

Service providers and disclosures

We use vendors acting on our behalf, including Clerk for authentication, RevenueCat and Apple for subscriptions, PostHog for limited product analytics, Expo and Apple Push Notification service (and Firebase Cloud Messaging if Android is offered) for notifications, and hosting/database providers for application infrastructure. These providers process information under their own terms and privacy commitments. We may disclose information when required by law, to protect safety and rights, or as part of a business transfer with appropriate safeguards.

Your controls

Stride includes controls for profile visibility, milestones, discovery, messaging, push notifications, and product analytics. Device permissions can also be changed in iOS or Android settings. Stride does not sell personal information, use recovery data for advertising, or track activity across other companies' apps and websites for targeted advertising.

Retention and deletion

We retain information while your account is active and as needed to provide the service. You may permanently delete your account in the app under Profile → More → Account → Delete Account. This removes your Stride profile and associated user content from the active application database. Limited security logs, backups, transaction records, or legal records may persist for a reasonable period where technically necessary or legally required. Apple and RevenueCat may retain transaction records under their own policies.

Security and international processing

We use reasonable administrative and technical safeguards, but no system is completely secure. Information may be processed in the United States and other locations where our providers operate.

Age requirement

Stride is intended for people age 18 and older. We do not knowingly collect personal information from children under 13. Contact us if you believe a child has provided information.

Contact

For privacy questions or requests, email support@soberstride.app.